©2013 TTI Success Insights 052813 Controlling Emotions in the Workplace — The Impact on Your Bottom Line | 2 Introduction Emotional intelligence is the foundation of sound decision making, which is at the core of consistently high performance. The Impact of Social and Emotional Intelligence on Employee Motivation in a Multigenerational Workplace . Beginning in the 1990s and following decades of neglect, what came to be referred to as the Affective Revolution has radically transformed our understanding of the role played by emotion in organizational psychology and organizational behavior (OPOB). Emotions are pure human psychological phenomena. An employee is critically affected by their behaviors in the workplace. It can therefore have a corrosive effect on workplace behaviour and culture. Either positive either negative its research help to elicit the keys for success and to avoid non desired results on workplace. Published ROI data, and key theoretical and research findings all Studies will be described that demonstrate the bottom line impact of EI interventions, and a case study will be presented to illustrate the design, business relevance and impact of a specific organisational intervention. On the basis of this definition by They are part of working environment and definitely affect with various ways. Abstract. It can lead to higher rates of injury, to workplace conflict, a rise in disputes and a decline in employee relations. 2014. employees wanting to do what is right for the people and the organization. The relationship between Emotional Intelligence (EQ) and leadership success has been widely reported and discussed in leadership literature and seminars for several decades. Power Distance ®) in . It is an important factor in determining the emotional intelligence. All of these things can have a serious, negative business impact. Global Journal of Management and Business Research A Volume XIV Issue III Version I. Y ear ( ) ©2014 Global Journals Inc. (US) 32 ear. 1. to the thoughts, emotions, or experience of others.

Leadership . The Impact of Emotional Intelligence… Qadar, Maimoona, Gohar & Asma Journal of Managerial Sciences 210 Volume VIII Number 2 According to Goleman (2001), self-awareness is the recognition of one’s own feelings and feelings of the others. how best to apply it in the workplace to maximise organisational productivity . Stress impacts on things like decision-making and how organised people are. 2. Through all these can be illustrated the role of emotions on the workplace. PURPOSE This article gives a brief overview of the business case for Emotional Intelligence. An employee’s emotions and overall temperament have a significant impact on his job performance, decision making skills, team spirit, and leadership and turnover.



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